Why We Built WPX Hosting

By Terry Kyle, CEO WPX Hosting

Having been involved in online business since 1998, I have probably worked with almost every hosting company on the planet.

Twice over at least.

I have learned many painful lessons about Web hosting in that time.

And my universal experience has generally ranged from disappointment to utter despair.

The reasons for my frustration generally revolved around issues like:

  • Seemingly ‘cheap’ hosting with “unlimited bandwidth” that collapsed as soon as much traffic came to my site/s ($2 a month hosting is only possible with ancient low-spec servers massively overloaded with websites).
    When you read the actual Terms of Service of such companies, the promise of “Unlimited Bandwidth” and “Unlimited Storage” is usually a massive con.
  • Lack of live 24/7 support
  • Lack of knowledgeable support
  • Slow server performance
    (see above as to why)
  • Lack of flexibility and features
  • Complex hosting admin areas designed for computer science postgraduates not real people like us Web entrepreneurs and small online business owners

For those reasons, we began the adventurous journey of WPX Hosting back in 2013 with THREE main objectives:

To provide you with superior page loading SPEED through brand new high-spec SSD servers (that we actually own, not rent) that are deliberately UNDERloaded with accounts and sites – optimized machines that perform VERY well under very heavy traffic loads.

For those interested in the underlying technicalities, underloaded super-spec servers + SSD + PHP 7.x + Caching = class-leading performance.

To offer you 24/7/365 Live Chat/Ticket SUPPORT through experienced WordPress support agents who understand WP and hosting backwards and are ALWAYS available at any time of the day or night, in your part of the world, if you run into any trouble.

To ensure jargon-free SIMPLICITY for you in both our hosting user admin panel (custom built) for fast, easy and tutorial-driven functionality and with our support help process.

Plus, if you ever get stuck with something, ask my support team and they will do it for you ASAP.

Today we are trusted with more than 50 million page views every month, are sited in the world’s largest datacenter in Chicago (along with America’s financial sector’s main Web infrastructure) and are proud to count innovative software companies like Thrive Themes among our biggest fans.

We are also a major financial contributor to the Dana Foundation where our ongoing donations mean that 350+ homeless dogs here are properly fed every day and get any medical care they need.